Privacy Policy

Last updated: August 2025

At XLR8 Auto LLC, located at 9811 Astoria Blvd, East Elmhurst, NY 11369, we respect and protect your privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or register for our services, including renting TLC license plates for rideshare drivers in NYC (Uber, Lyft, and other rideshare services). By using our website and services, you agree to the practices outlined in this policy.

We collect personal information that is necessary to provide you with our services. The types of information we may collect include:

• Personal Identification Information:
  Name, address, phone number, email address, driver’s license number, vehicle details, insurance information, and other necessary information for renting a TLC license plate.
   
• Payment Information:
  Credit card details, billing information, and payment history for processing rental fees and other charges related to our services.
   
• Technical Information:
  IP address, browser type, device information, and other technical details related to how you interact with our website.
   

We use the personal information you provide for the following purposes:

• To process your rental application for TLC license plates and related services.
   
• To manage and administer your rental agreements.
   
• To process payments and manage billing.
   
• To communicate with you regarding our services, including updates, promotions, and changes to policies.
   
• To comply with legal obligations, including any requests from government authorities or regulatory bodies.
   
• To improve our services, website functionality, and user experience.
   

We take data security seriously and implement a variety of security measures to protect your personal information. These include:

• Encryption: All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers' database.
   
• Access Control: We limit access to your personal information to authorized personnel only, and all employees are trained on data protection best practices.
   
• Secure Servers: We store your information on secure servers, and regularly update our security measures to keep your data safe.
   

We will never sell, rent, or trade your personal information to third parties. However, we may share your personal information with third parties in the following cases:

• Service Providers: We may share information with trusted third-party service providers who assist in managing our services, such as payment processors, data storage providers, and customer service vendors.
   
• Legal Requirements: We may disclose personal information when required by law, such as to comply with subpoenas, legal processes, or government requests.
   

Our website may use cookies and other tracking technologies to enhance user experience and analyze site traffic. Cookies are small files that are stored on your device to remember your preferences and interactions with our website.

You can disable cookies through your browser settings, but doing so may affect your ability to use some features of our site.

You have certain rights regarding the personal information we collect and maintain. These include:

• Access: You can request access to the personal information we hold about you.
   
• Correction: You can request updates or corrections to your personal information.
   
• Deletion: You may request that we delete your personal information, subject to any legal or contractual obligations.
   
• Opt-Out: You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or by contacting us directly.
   

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have collected personal information from a child under the age of 18, please contact us immediately so we can take appropriate action.

We may update this privacy policy from time to time. When we make changes, we will post the updated policy on our website with a new “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

XLR8 Auto LLC
9811 Astoria Blvd, East Elmhurst, NY 11369
Phone: 646-919-5075
Email: nazim.ali@hybridauto.nyc